Uddeholm recently received the Volvo Cars Quality Excellence (VQE) Award. Volvo Cars introduced the award 2011 for recognizing suppliers that deliver high quality products, services and partnership. The elements of performance that are being measured are:
- Certificates
- Volvo Cars’ Supplier Evaluation Model (SEM)
- Service level
- Customer Satisfaction
- Escalation
- Quality goals
- Fastening
- Confidence
- Customer certificate
To qualify for the award the supplier has to maintain approved ratings for all elements during a 12 month period. This was accomplished through a successful collaboration between Uddeholm and Uddeholm Sweden.
